Effective: June 9, 2025
Because plans—and minds—sometimes shift, Leavid gives you a 100 % free “change-of-heart” window that lasts 24 hours from the moment you click “Place Order.”
⏰ How the 24-Hour Window Works
Time Since Purchase | What You Can Do | How to Reach Us |
---|---|---|
0 – 24 hours | • Cancel the entire order • Edit item quantities, sizes, or designs • Update the shipping address | Email [email protected] or use the Contact Us form |
After 24 hours | Order is already moving into production—no further changes or cancellations are possible | Our team can still answer questions and track your shipment |
📮 Double-Check Your Shipping Details
We rely on the address you supply at checkout. If an order bounces back due to an incomplete / incorrect address:
- The package will be returned to our warehouse.
- You’ll be contacted to confirm the correct address.
- Re-shipping fees may apply.
🔄 Need Help Fast?
- Email: [email protected]
- Phone: +1 (706) 203-4348
- Hours: 9 AM – 6:30 PM EST, Mon–Fri
- Or head to our Contact Us page and submit a ticket—include your order number for quickest service.
Our customer-care squad is ready to keep your order running smoothly, whether you need a last-minute change or simply peace of mind.