Privacy Policy

Last Updated: June 9, 2025

At Leavid, protecting your personal information is not just a compliance task — it’s part of our commitment to trust, transparency, and respect for your privacy. This Privacy Policy outlines how John Christmas, located at 8173 W 54th Lane, Arvada, CO 80002, United States Of America, collects, uses, and safeguards the information you share with us.

Scope of This Policy

This policy applies when you:

• Visit our website: https://leavid.com
• Interact with us through sales, customer service, or promotions
• Contact us via email, phone, or our “Contact Us” page
• Purchase products or submit information through any of our online forms

If you have any questions after reading this, please contact us directly at [email protected].

What Information Do We Collect?

We collect only the information necessary to fulfill your order and support your experience with Leavid. This may include:

• Personal details like name, email address, shipping/billing address, phone number
• Order history and communication logs
• Payment details (processed securely through third-party services)
• Device and usage data (e.g., browser, device type, IP address) to help us improve our Services

We do not knowingly collect or process sensitive personal information such as race, religion, or sexual orientation.

How Do We Use Your Information?

Your data is processed only when necessary and for purposes such as:

• Processing and delivering your orders
• Responding to your customer support requests
• Improving our products and services
• Preventing fraud and unauthorized activity
• Complying with legal and regulatory obligations

Do We Share Your Information?

We do not sell your data. However, we may share your information with trusted third-party partners to help us operate our business, such as:

• Shipping providers (e.g., USPS, DHL)
• Payment processors
• Email marketing platforms (only if you’ve opted in)
• Customer service tools

All partners are contractually required to safeguard your data and only use it for the specified purpose.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. These tools help us remember your preferences and improve website performance. You can adjust your browser settings to limit cookie use if desired.

How Do We Protect Your Information?

We use industry-standard security protocols including HTTPS, data encryption, and access controls to protect your data. While no system is 100% immune, we take all reasonable steps to secure the information you provide.

Your Privacy Rights

Depending on your location, you may have rights such as:

• Accessing the data we hold about you
• Requesting corrections to inaccurate information
• Asking us to delete your data
• Opting out of marketing communications

📨 To exercise your rights, email [email protected]. We respond to most requests within 3–5 business days.

Opting Out & Data Retention

You may opt out of marketing emails at any time via the “unsubscribe” link in our messages.

We retain customer data only as long as needed for business and legal purposes, usually no more than 180 days after your last transaction, aligning with our return/refund windows.

Contact Information

If you have questions or concerns about this Privacy Policy, please don’t hesitate to get in touch:

Leavid – Customer Care
📍 8173 W 54th Lane, Arvada, CO 80002, United States Of America
📧 Email: [email protected]
📞 Phone: +1 (706) 203-4348
🕘 Hours: Monday to Friday, 9:00 AM – 6:30 PM EST

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. What Information Do We Collect?

When you engage with Leavid, we may collect the following personal details:

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Order and transaction history
• IP address and browser/device details

We do not collect sensitive data such as religion, race, or health-related information.

2. How Do We Process Your Information?

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our services and website performance
• Send you updates and promotions (if you opt in)
• Prevent fraudulent activities

All processing is based on legal grounds such as consent, contract fulfillment, or legitimate interest.

3. When and With Whom Do We Share Your Information?

We may share your data only with trusted third parties, including:

• Shipping carriers like USPS, DHL, EMS
• Payment gateways
• Email marketing providers (only if you’ve opted in)

We never sell your personal information.

4. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tools to:

• Enhance your browsing experience
• Analyze site usage
• Remember your preferences

You can adjust your browser settings to decline cookies, though it may limit some site features.

5. How Long Do We Keep Your Information?

We retain your data only as long as needed to fulfill orders and comply with legal obligations—generally no more than 180 days from your last transaction, in line with our refund and return policies.

6. Do We Collect Information from Minors?

No. We do not knowingly collect or store data from individuals under the age of 18. If we find that we’ve collected data from a minor, it will be deleted immediately.

7. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Withdraw consent for marketing communications

📧 Email us at [email protected] to exercise your rights.

8. Controls for Do-Not-Track Features

While many browsers offer “Do Not Track” (DNT) options, we currently do not respond to these signals due to inconsistent industry standards.

9. Do United States Residents Have Specific Privacy Rights?

Yes. U.S. residents, particularly those in California and other states with privacy laws, may have specific rights under regulations like the CCPA, including:

• The right to know what personal data we collect and how it’s used
• The right to request deletion of your data

You can make such requests via [email protected].

10. Do We Make Updates to This Notice?

Yes. This policy may be updated from time to time to reflect changes in law or business operations. Any updates will be noted by revising the “Effective Date” at the top of this page.

11. How Can You Contact Us About This Notice?

Leavid – Customer Support
Company Name: John Christmas
Address: 8173 W 54th Lane, Arvada, CO 80002, United States Of America
📧 Email: [email protected]
📞 Phone: +1 (706) 203-4348
🕘 Support Hours: 9:00 AM – 6:30 PM EST, Monday – Friday

12. How Can You Review, Update, or Delete the Data We Collect?

You can request access, corrections, or deletion of your personal data by contacting us at [email protected]. We aim to respond within 3–5 business days.