At Leavid, we believe shopping should be joyful—even when something doesn’t go quite right. If you’re not completely satisfied with your purchase, our hassle-free return process is here to help.
Return Window
You have up to 180 days from the date delivering the items. We want to make sure you have ample time to assess your purchase.
How to Start a Return
To begin, please contact our friendly support team via our Contact Us page or by emailing [email protected].
For the fastest assistance, include:
- The name on the order
- Your order number
- A clear description of the issue
- Photos showing the problem
- Your preferred resolution: replacement or refund
Important Notes
We do not accept returns due to:
- Spelling or grammar mistakes submitted by the customer
- Issues with original images (blurry, low-quality, etc.)
- Order errors made by the customer
Always double-check your order before completing checkout.
Return Eligibility
We only accept returns on non-sale items. All returned products must be:
- Unworn and unwashed
- With tags attached
- In the original packaging
- Accompanied by the original sales receipt
Return Shipping
- Return cost: $0.00
That’s right — if your item is damaged or defective, you won’t pay a cent to send it back.
Return Instructions
Once your return is approved, we’ll send you the correct warehouse address. Then:
- Pack your item with a printout of your order confirmation email.
- Ship it via your local post office or any trackable courier.
- Send us the tracking number so we can monitor its journey.
What Happens Next?
As soon as we receive your returned item:
- You’ll get a confirmation email
- We’ll review the return within 3–5 business days
- You’ll be notified of refund approval or denial
- Approved refunds are processed within 3–7 business days to your original payment method
Need Help?
We’re always here for you.
📧 Email: [email protected]
📞 Phone: +1 (706) 203-4348
🕘 Hours: 9:00am – 6:30pm EST (Monday – Friday)
📍 Address: 8173 W 54th Lane, Arvada, CO 80002, United States Of America
Your satisfaction is our priority. Reach out anytime — we’re happy to help.